Policies, Terms and Conditions,Shipping:

 
Credit Cards  by 
We accept the following credit cards via Paypal: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you)This information is SOLELY used to facilitate your order . Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in CAD only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 7 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 12PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price

 
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Dilesta Nutrition shipping policy is described below.


Please read it carefully. By accepting to shop on this website, you acknowledge that you have read, understood and agree to be bound by our Terms and Conditions. If you have any questions regarding this subject, please Contact Us

Shipping Time -- Most orders received before 12PM will ship the same day, provided the product ordered is in stock. Most orders received after 12 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

  • Canada all orders are shipped via Canada Post/ Expedited Parcel with a tracking number.

    Province

    Rate

    Delivery

    Note

    AB,BC,MB ,NB,NS ,NT,NU,PE,SK,YT 8.00CAD 3-6 business days
    ON,QC 7.00CAD 2-3 business days

    ALL Province

    9.00 CAD Order one NKO


    As soon as your order is shipped, you will receive an e-mail to confirm it and provide you with your tracking number. Other shipping methods are available upon request.
  • Shipment Order Time: Is normally is 2-7 business day

  • UNITED STATES: We usually ship by Small Packet (Air)his is not trackable, so you may request Xpresspost International , if you prefer.
  • Shipment Order Time: Is normally is 7-12 business days

  • International : Please Contact Us before place order.

    International shipping orders are at the customers risk. Dilesta Nutrition will not be held responsible for any orders not received.(Small Packet Air)
  • Be aware customs may interfere and we are not responsible for loss with customs confiscation.
  • The recipient is responsible for any customs fees, taxes and duties imposed foreign orders. We will not be responsible for any regulations or restrictions.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund.                                                      
  •  


    Cancellation:

    30 Day Money-Back Guarantee

    You can cancel your order at any time after placing an order, but before we start your order process.

    When shopping at Dilesta Nutrition we want you to be completely satisfied with every item that you purchase. If for any reason you are not satisfied with an item that you have
    purchased, simply return the item within 30 days from the order date for a full refund of the purchase price, minus shipping cost.

    The item must be returned, unopened, in sellable condition, in original boxes (whenever possible),  Contact Us

  • Ship the return package to:
    Dilesta nutrition
    70 Frank Johnston
    Bolton On. L7E 2L6
    Canada
  •   Returns
          
    Save the Return Tracking Number from the package you are returning to ensure
    that the package is returned to us.
  • You can expect a refund in the same form of payment originally submitted for purchase
    within 20 days of our receiving your returned item.